Terms and Conditions
1. General Information
– Business Name: Flybox Ltd
– Address: 141-143, Victoria Road, Aldershot, Hampshire, GU11 1JW
– Email: info@flybox.uk
2. Eligibility
To purchase products from our Website, you must be at least 18 years old and legally eligible to enter into a contract. By using our Website and purchasing products, you confirm that you meet these requirements.
3. Products and Services
We offer vaping products such as disposable vapes (including Crystal Bar, Elfbar, Gold Bar, Lost Mary, IVG) and E-Liquids (including Bar Juice, Elux, SKE Crystal Juice, Vampire Vape, Elfliq). We also sell mobile phone accessories for brands like iPhone and Samsung.
We reserve the right to modify or discontinue any product or service without prior notice. Prices for our products are subject to change at any time.
4. Orders and Payments
– Placing an Order: By placing an order on our Website, you agree to purchase the products listed in your order, subject to these Terms. All orders are subject to acceptance by Flybox Ltd, and we reserve the right to refuse any order for any reason.
– Pricing: All prices are listed in GBP and include VAT unless otherwise stated. While we strive to ensure accuracy, errors in pricing may occur. If we discover an error in the price of the products you have ordered, we will inform you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it.
– Payment: Payment must be made at the time of placing your order. We accept various forms of payment, as listed on the Website. Your order will not be processed until payment has been received in full.
5. Shipping and Delivery
– Shipping: We offer delivery within the UK. Shipping fees and delivery times are provided at checkout and are subject to change based on your location and order size.
– Delivery Time: We aim to deliver your products within the estimated delivery time provided at checkout. However, delivery times are not guaranteed and may be affected by factors beyond our control.
– Risk and Title: Risk of loss and title for products purchased from us pass to you upon delivery to the carrier.
6. Returns and Refunds
– Returns: We accept returns within 14 days of delivery, provided the products are unopened, unused, and in their original packaging. To initiate a return, please contact us at info@flybox.uk. You will be responsible for return shipping costs unless the product is faulty or incorrect.
– Refunds: Refunds will be processed once we receive the returned products. Refunds will be made to the original payment method within 14 days of receiving the return. We reserve the right to refuse a refund if the returned products do not meet the conditions outlined above.
7. Product Use and Safety
– Age Restriction: Our vaping products are intended for use by individuals over the age of 18. By purchasing these products, you confirm that you meet the age requirement.
– Health Disclaimer: Vaping products may contain nicotine, which is an addictive substance. Use these products responsibly, and consult with a healthcare professional if you have any concerns.
8. Product Use and Safety
– Age Restriction: Our vaping products are intended for use by individuals over the age of 18. By purchasing these products, you confirm that you meet the age requirement.
– Health Disclaimer: Vaping products may contain nicotine, which is an addictive substance. Use these products responsibly, and consult with a healthcare professional if you have any concerns.